How can I make a reservation?
You can make a reservation for your trip through the website, by email or phone.

What services offer Alpha Tour?
With us you can book your holiday package which includes flight and hotel or you can book also just the flight.

What payment methods do you accept?
We accept as a method payment credit/debit card (Visa, Mastercard and American Express) or bank transfer.

What is the luggage policy?
Each passenger can take on board free of charge 1 piece of hand luggage with maximum weight of 8kg and maximum dimensions of 55x40x20cm.

How much does it cost a 20kg luggage?
Between 20,00€ and 35,00€, price varies depending on the route.

Can I book my transfer to the hotel with Alpha Tour?
Of course, during your booking you will have the option to add transfer to your vacation.

Can I cancel my holiday reservation? And how about if I book just the flight?
Yes, a fee of 200,00€ per passenger will be charged in case of a holiday package. Our flights fares a non refundable.

Why some hotels appear us Alpha Tour Selection?
Alpha Tour Selections are hotels selected very carefully by our sales team and offers you as a passenger certain services free of charge such us free checked in luggage and direct transfer to your hotel.

How can I make a reservation for a group of more than 6 passengers?
You can send us email to info@alphatour.es or by filling the contact form in our website.

What is a package holiday?
The holidays which are sold by Alpha Tour Europe SLU are package holidays comprising two or more travel services which are sold for the purpose of the same holiday in accordance with the definition of a package under the Package Travel and Linked Travel Arrangements Regulations 2018.

Do you offer extra leg room seats?
Yes we do offer extra leg room seats on all our aircraft. These seats are clearly marked on our seat maps and a generally located towards the front of the aircraft and alongside the wing exit seats in the middle of the aircraft. These can be pre-booked for a small charge at the time of booking or by logging on to the Manage My Booking link, subject to availability. Please note that emergency exit seats are only suitable for able-bodied adults (aged 14 and over).

Can I book accommodation only?
Alpha Tour do not provide accommodation only bookings.